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**Shipping Policy**
Thank you for choosing Sneaker Loft. By placing an order, you agree to the following shipping terms designed to ensure a transparent and reliable delivery process.
**1. Order Processing & Availability**
We make every effort to maintain accurate stock levels. If an item becomes unavailable after you place your order:
– Available items will be shipped immediately
– We will contact you via email regarding out-of-stock items, offering the option to wait for restocking or receive a refund
**2. Shipping Costs**
– Enjoy **free shipping** on all orders
**3. Delivery Information**
**3.1 Order Preparation**
– Processing time: 1-4 business days
– Some items may ship directly from our suppliers for faster delivery
**3.2 Delivery Timeframe**
– Estimated delivery: 5-10 business days after dispatch
– Please note: Delivery times may vary due to carrier delays, weather conditions, holidays, or other unforeseen circumstances
**3.3 Order Processing Schedule**
– We process orders Monday-Saturday during business hours, excluding national holidays
**3.4 Address Changes**
– You may update your delivery address any time before your order ships
**3.5 Special Deliveries**
– We ship to P.O. Boxes and military addresses via postal services
**3.6 Delivery Delays**
– If your order exceeds the estimated delivery window, contact us for assistance with carrier investigation
**4. Order Tracking**
– You will receive a tracking link via email once your order is dispatched
**5. Damaged Shipments**
– If your parcel arrives damaged, refuse delivery and contact us immediately
– For discovered damage after acceptance, please contact our Customer Support team
**6. Taxes & Duties**
– All applicable sales taxes are included in displayed prices
– Import duties and taxes are covered in your final order total
**7. Order Cancellations**
– Orders may be canceled during processing or preparation status. Fee applies.
– See our full Cancellation Policy for detailed information
**8. Shipping Insurance**
– All shipments are fully insured against loss or damage up to the order value
**9. Customer Support**
For any shipping-related questions, please contact us through our Customer Support page. We’re always happy to help!
*Note: Business days exclude weekends and national holidays. Delivery estimates begin after order processing is complete.*