Warranty Policy

**Warranty Policy**

**Our Commitment to Quality**
At Sneaker Loft, we stand behind the quality of every product we sell. Your satisfaction is our priority, which is why all our sneakers come with a comprehensive one-year limited warranty for your peace of mind.

**What’s Covered**
This warranty guarantees that your sneakers are free from manufacturing defects and workmanship issues when used under normal conditions.

**What’s Not Covered**
The warranty does not apply to:
– Normal wear and tear from everyday use
– Damage caused by accidents, improper care, or negligence
– Issues resulting from failure to follow care instructions
– Damage from modifications or unauthorized repairs
– Problems caused by exposure to extreme conditions
– Damage from sharp objects, excessive force, or improper storage
– Color fading due to sunlight exposure or cleaning agents

**Warranty Limitations**
This warranty becomes void if:
– The product has been repaired or modified by unauthorized personnel
– Non-original parts have been used
– Damage results from improper use or maintenance

**How We Handle Warranty Claims**
If a defect occurs, Sneaker Loft will, at our discretion:
– Repair the product using original components, or
– Replace it with a new or equivalent item

Our response will consider factors such as:
– The product’s original condition and value
– The nature and extent of the defect
– The impact on your user experience

**Claim Process**
To initiate a warranty claim:
1. Contact our customer service team with your order details
2. Provide photos/videos clearly showing the defect
3. We’ll guide you through the assessment process

We aim to resolve all valid warranty claims promptly and fairly.

**Need Assistance?**
Our support team is here to help with any warranty questions or concerns. Contact us through our Customer Support page – we’re committed to ensuring your complete satisfaction.