Terms And Conditions

**Terms and Conditions**

**1. Introduction**
Welcome to Sneaker Loft. By accessing our website at https://sneakerloft.eu and making a purchase, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you disagree with any part of these terms, you may not access our website or use our services. These terms apply to all visitors, users, and customers.

**2. Communications**
By creating an account or making a purchase, you agree to receive transactional emails and promotional communications. You may opt out of marketing emails at any time using the unsubscribe link in each email.

**3. Purchases**
When making a purchase, you agree to provide accurate and complete information, including valid payment details. You confirm that:
– You have legal authorization to use your selected payment method
– All provided information is true and current

We reserve the right to cancel orders due to:
– Product unavailability
– Pricing errors
– Suspicious or fraudulent activity
– Inaccurate order information

*Note: Product colors may vary slightly due to photographic lighting and monitor displays.*

**4. Product Information**
– **Sizing:** Please consult our size guide before ordering. We recommend sizing up for comfort
– **Pricing:** All prices include taxes and import duties
– **Shipping:** Free shipping available to most destinations (charges apply to some regions)
– **Quality:** All products are brand new, authentic, and in original packaging

**5. Shipping and Delivery**
– **Processing:** 1-4 business days
– **Delivery:** 5-10 business days after dispatch
– **Shipping Partners:** Orders may ship directly from our authorized suppliers
– **Delays:** We are not liable for carrier delays due to weather, holidays, or other factors

**6. Cancellations**
– **Processing stage:** €10 fee (bank charges)
– **Preparation stage:** €30 fee (handling costs)
– **After shipping:** Cancellations not available

**7. Warranty**
All products include a one-year manufacturer’s warranty. See our Warranty Policy for details.

**8. Promotions**
Special promotions may have additional terms. Please review applicable rules before participating.

**9. Refunds**
Refunds are processed within 14 days of return approval. Contact customer service for return authorization.

**10. Intellectual Property**
All website content, including images and text, is owned by Sneaker Loft or used with permission. Unauthorized use is prohibited.

**11. Acceptable Use**
You agree to use our website lawfully and not to:
– Engage in fraudulent activities
– Attempt unauthorized access
– Disrupt website functionality

**12. Analytics**
We use Google Analytics and similar tools to improve user experience. See our Privacy Policy for details.

**13. Age Requirement**
You must be at least 18 years old to use our services.

**14. User Accounts**
When creating an account, you agree to:
– Provide accurate information
– Maintain account security
– Be at least 18 years old

We reserve the right to suspend accounts with inappropriate usernames or suspicious activity.

**15. Copyright**
To report copyright concerns, email info@sneakerloft.eu with “Copyright Infringement” in the subject line.

**16. Feedback**
We welcome your feedback at info@sneakerloft.eu

**17. Third-Party Links**
Our website may contain links to external sites. We are not responsible for third-party content or practices.

**18. Contact Information**
Sneaker Loft
Putstraat 10, 6417 GM Heerlen, Netherlands
Email: info@sneakerloft.eu